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If you have a calculation error with your tax preparation that allows for a larger refund (or less liability) than the return we prepared, we will refund any fees you paid us to use our service to prepare that return, and you may use our service to amend your return at no additional charge. To qualify, the larger refund or smaller tax liability must not result from differences or errors in the data you provided, your election not to claim a deduction or credit, positions taken on your return that are contrary to law, or changes in federal or state tax laws after January 1.
If our tax preparation pro makes an arithmetic error that results in your paying a penalty or interest to the IRS that you would otherwise not have been required to pay, we will reimburse you up to a maximum of $10,000. Should you receive an audit letter from the IRS or state tax authority for a return filed through April, deemed accepted, we will provide you with informational guidance. Taxagon will not represent you in front of the taxing authority or offer legal advice.
Please direct all your questions and concerns to info@taxagon.co.